Frequently Asked Questions
Find answers to common questions about our footwear and services
How do I know what size to order?
We provide a comprehensive size guide on each product page. Since sizing varies by brand, we recommend checking the specific brand's conversion chart before purchasing.
Do you offer professional shoe repair services?
Yes, Dardano's is famous for our world-class repair facility. You can visit our retail location or contact us for details on mail-in repair services.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status.
Are your shoes authentic?
Yes, we are an authorized retailer for every brand we carry, ensuring that all footwear is 100% authentic and sourced directly from the manufacturers.
What should I do if the shoes I want are out of stock?
You can sign up for restock notifications on the product page, or contact our customer service team to see if a special order is possible.
Do you offer wide or narrow widths?
Yes, we specialize in hard-to-find sizes and widths. Use our sidebar filters to shop specifically by your required width.